Give us an example when your communication makes a difference in a worse condition.

I always love to talk with my colleagues in a decent tone and a loving manner. It always works and I don’t think I have any serious conflict with any of my friend or colleague. But I remember, this incident was occurred 4 years ago, in my college life. We, four friends were stuck in a very worse condition. We all falsely charged fine and 15 days suspension for ragging a new comer fresher student. We all were upset and angry but it was me who take an initiative and discuss the whole condition with the principal and get rid from the fine and suspension.